"Your best resource for high quality telecom equipment and services at fair prices." 

  

     

 

 

 

 

 

 

        

 

            

Metrotel Service and Support                     

Metrotel Communications understands that dependable voice communications are absolutely essential to your business.  You need an expert support organization you can rely on if problems arise.    

That is why, as a Metrotel customer, you will have 24/7 access to highly -experienced and professionally trained service personnel dispatched by a LIVE attendant.  You will never have to leave a message and desperately hope somebody calls you back.  Metrotel service standards are backed by layers of resources that ensures that service related issues will be handled professionally AND promptly.  As a Metrotel customer, you will never be left out in the cold.

But Metrotel support goes further. 

We realize that a large part of being successful as a business in challenging economic times, is being better than the competition at controlling expenditures.  From a cost standpoint, Metrotel wants to make it easy for you to call us if post-warranty issues arise.  To that end, we have recently implemented extremely competitive service rates and policies.

Please compare the following Metrotel policies with those of our competitors:

bullet30 minute billing increments after 1st hour
bulletlow hourly rate
bulletlive service dispatch
bulletpublished pricing for add-on components
bulletFREE lifetime user training

But it gets even better.

For those customers who wish to contain costs by doing more themselves, Metrotel has made special provisions.  We have provided unparalleled resources for businesses who wish to become involved in maintaining there own communications equipment  To start, we include a complete documentation CD with every NEC system we sell.  Additionally, Metrotel customers are entitled to FREE web access to support forums, tips, manuals, label-making software and technical support on our core products.

Metrotel Communications Support Services – We are here.  We are prepared.  We are ready to help. 

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Last modified: September 25, 2007